Help Inquiry

Please use this form to email our Helpline staff about a personal situation or concern. Be as brief as possible.

What to expect when you email the Helpline:

  • We can respond to short questions and offer guidance and resources.
  • We do not offer legal advice, therapy, or carry out investigations of any kind.
  • To maintain your privacy, please do not include identifying information such as last names, addresses, or phone numbers of anyone directly involved in an abusive situation. We do not need any of these details to help you. Privacy Policy.
  • Please consider including the age(s) of any children involved in your question. This will help us better provide relevant information.
  • We will email you a response within 3 business days. Responses may be delayed during times of high volume and holidays. Inquiries that are not related to concerns about possible abuse will be redirected to appropriate staff and may mean a delay in response.

If you wish, your question may be included in the Ask Now! advice column. Learn more.

PLEASE DOUBLECHECK THAT YOUR EMAIL IS CORRECT. If your email is incorrect, we have no way of contacting you. Privacy Policy

Your question may be edited for clarity, anonymity, graphic language and length. Any identifying information about the sender or anyone mentioned by the sender will be removed. Not all submissions will be posted on the website. Learn more about the Ask Now! column